Our services


We at Swedbank are committed to our customers and transparent banking; however we may not always meet your expectations.

The feedback you give us is important in improving our services and therefore we want to understand and work with you in resolving your complaint.

Please send your complaint through


By post to address:

Swedbank AB (publ), Finnish Branch
Attn.: Complaints handling contact
P.O. Box 1107
FIN-00101 Helsinki

Our complaints handling procedure (pdf)