Our services

How to order a register extract as a Swedbank customer

If you wish to receive information about Swedbank’s processing of your personal data as a customer, you can use the form below to request a register extract, i.e., a copy of your personal data processed by Swedbank and information about our processing.

How to send your request via the Internet Bank

You can also make your request by logging into the Internet Bank and sending us a message using the order form below.

Follow these steps:

  1. Go to Messages.
  2. Click on New message and select the topic GDPR - personal data request.
  3. Attach the order form to the message, fill it out and click Send.

We will send your register extract to you as a personal message in the Internet Bank. We will reply to you as quickly as possible, but within a month at the latest.

Note that the register extract only applies to data processing by Swedbank. If you have any questions regarding your undertakings with a Savings Bank or have questions about the Savings Bank’s data processing, please contact the Savings Bank.

How to send your request by post

If you are no longer a customer of the Bank and/or don’t have access to the Swedbank Internet Bank, then you may send your request by post using the template provided in the link below.

Send your signed request to Swedbank AB, GSS Operations A7, 105 34 Stockholm

Please include your personal identity number in your request. We will reply to you as quickly as possible, but within a month at the latest. We will send the register extract to your registered address.

Order form - register extract of personal data - for Swedbank customers (pdf)